Testimonials – Copiers Atlanta

To whom it may concern:

I am writing this reference based on the outstanding performance by EGP Document Solutions during our printer replacement project last month. 88 printers, 90 MFPs, and 35 larger MFPs were replaced over a 3 week period of time. This included delivery, staging, replacement, and hard drive scrubbing. This project went exceptionally smooth given the necessary flexibility required to work in a hospital environment.

EGP is able to provide the service of a large vendor yet treats the customer with a smaller business approach and added value. It is nice to see a company like this succeed in a very competitive market.

This was our second printer replacement project in the last 6 years at Southern Regional. The prior one completed by another local Sharp vendor took twice as long to replace half of the number of devices.

If you have any further questions, feel free to contact me as you make your business decision with EGP Document Solutions.

Regards,

Steven D Love

IT Manager

Southern Regional Medical Center

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Two years ago we switched over to EGP from another company that provided Kyocera and Sharp equipment. We are so glad we did. The large Kyocera color machine and 4 printers have performed flawlessly. Only one service call in the past year. Everything they promised has been right on spot. No billing issues. Fast service. Excellent account management and follow-up. We depend on EGP. We experience great performance.

Brian A. Black, CPA

Rhodes, Young, Black & Duncan, CPAs

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“Barnes Law Group” retains EGP

as our multifunction copier company because Chuck Morris, our service technician, performs his work so well. We have three Kyocera MFP’s and one Kyocera printer. When we call for service he is there in short order. He has pride in his performance and cares about our satisfaction. We feel that that the company that stands behind the equipment is just as important as the brand.”

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Junior League of America

I would recommend EGP Document Solutions for all of your printing needs. The copiers that were recommended to us were exactly what we needed. The invoicing was simple and the staff at EGP was able to help us with the buyout of our old copier lease.

Konica Minolta, which was the company we had used in the past was extremely difficult with all their correspondence but sales representative was very patient with all of my emails and calls and took care of contacting Konica Minolta and having the machines sent back to them.This was no easy task as it took months with Konica Minolta. The old machines broke down every few days and now that we went with EGP, we have not had that problem. Again, I would highly recommend EGP and their service.

Sharon XXXX

Director of support services

The junior league of America

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Schusterman Family Foundation

Working with EGP has been fantastic. My small office recently upgraded to a larger space, and we now have our first large (floor-based) machine. It’s a Kyocera that does everything we need at a much faster speed, and at a higher quality, than the smaller desktop machines we had used in the past. Mike walked me through all of the options and made suggestions based on how we anticipate using the machine. I never felt he was trying to sell me more than I needed, and he worked with me to find a billing plan that makes the most sense for my organization. I highly recommend EGP Atlanta (as well as the Kyocera) to anyone looking for a great company.

Cindy XXXXXX
Schusterman Family Foundation

 

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Tracy came to me this afternoon very happy. He was surprised at how smooth the install went. He reminded me of the hours spent by Toshiba trying to get the copier to print checks from our claims system and setting up DocStar properly. He worked with our programmer testing many drivers until they found one that was adequate.

 

Tell your guys they did a great job! This was our smoothest copier change ever.

 

Thank you very much.

Mark Brickhouse

Executive Director

ActivHealthCare, Inc.

 

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Testimonials – Copiers Atlanta